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Website: https://www.actx.edu/counseling/index.php
ABOUT US AND OUR SERVICES
In counseling, the student and counselor work together to develop more personal awareness and the skills needed to overcome barriers to success. We also help students grow and develop in ways that allow them to take advantage of the educational opportunities at Amarillo College. All services are free and confidential.
We provide counseling to all enrolled students regardless of national origin, race, gender, gender expression, sexual orientation, ethnicity, functional ability, socio-economic status, body size and appearance, age, and religious affiliation.
TO SCHEDULE AN APPOINTMENT:
An appointment may be made by one of the following:
- Call the Counseling Center at (806) 371-5900. Please leave a voicemail providing your name, student ID, and a callback number. Staff will reach out to find the best day and time for an appointment.
- Come by the Counseling Center during school hours. We are located on the first floor of the Ware Student Commons, Room 110 on the Washington Street Campus.
- Email accounseling@actx.edu using your AC school email address and provide your name, student ID, and a callback number. Staff will reach out to find the best day and time for an appointment.
- Self-Schedule a first-time appointment online through your Counseling Center Student Portal https://actx.medicatconnect.com. Just register your account using your ACConnect Student ID and Password and select “Appointments” to view upcoming availability.
*Note: Returning students should contact their therapist or the Counseling Center for appointment availability.
Appointments may be either made in-person or online. Please indicate which option you would prefer when scheduling an appointment.
Need Immediate, Evening, or Weekend Appointments?
All AC students have access to on-demand and flexible counseling through TELUS Health. You can get connected with a counselor for an on-demand phone appointment or schedule for flexible meeting times in-person or online by:
- Search “TELUS Health Student Support app” on your device’s app store and download the FREE app or call (833) 580-0949
- Open the app and complete the initial prompts. Get started by completing your profile, including searching and selecting Amarillo College Student.
- Review the terms and conditions, consent, and if you agree, check the circle to proceed.
- Accept push notifications to receive wellness tips from the Student Support app.
- Use the “Chat” or “Call” feature to get connected with care 24/7/365
SHOULD YOU MEET WITH A COUNSELOR?
Students often seek counseling services for many reasons. One thing these students have in common is that something is going on personally which keeps them from reaching their goals. If the issues you face are outside the scope of our counselors or if additional resources would be helpful, then referral sources will be provided. Here are some examples of reasons that a student may want to seek counseling:
- Test Anxiety
- Time Management
- Academic Adjustment/Concerns
- Strategies for Handling Anxiety, Stress, or Depression
- Relationship Troubles
- Transitions in Life
- Identity Exploration
- Eating Concerns
- Feeling Overwhelmed
WHAT TO EXPECT:
Prior to your first appointment, we ask students to complete the intake forms that can be accessed online through your Counseling Center Student Portal https://actx.medicatconnect.com. To complete these forms, register your account using your ACConnect log-in and password and select the Forms tab.
These forms consist of contact information, background information, consent forms, and assessments of current symptoms. During an initial visit to the Amarillo College Counseling Center, a counselor will work with the student to clarify and assess concerns. The student and counselor will then work together to set counseling goals based around the presenting concerns and develop a treatment plan to address these concerns.
Due to scheduling and ensuring that students are matched with the best counselor for their individual needs, the initial appointment may not be conducted by the counselor with whom treatment is provided. Counseling is a collaborative effort between the client and counselor, so we encourage open and honest communication to ensure we develop the best plan for your specific needs.
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